Collect. Repair. Return.

As an Apple authorised service provider all our warranty repairs use Apple genuine parts and retain your orginal Apple warranty.

You can have your Mac, iPhone or iPad collected from wherever you are, repaired and returned to you. Our team will follow the strictest hygiene measures as always for your safety and ours.

Request a collection

Complete the form below, the more detail you can provide the easier it will make it for our team. Collection and return is provided free of charge for devices under warranty. Non-warranty devices will be subject to a charge*.

Prepare device for collection

Locate your proof of purchase to send with the repair if it is a warranty repair. Back-up your device, sign out of iCloud and make sure Find My Device is deactivated.

Repair

When your device arrives, our technicians will do a preliminary assessment. If any additional information is required or if the repair may incur additional costs, we’ll get in contact with you.

Return to you

As soon as your device has been successfully repaired we’ll contact you to arrange it’s safe return.

Apply for your repair service

apply

We will contact you once we've received your application.

*Delivery Charges

Collections and returns within a 25km radius of our service centre will be charged at a flat rate of R75 per direction. Collections/returns to outlying areas will be charged at a flat rate R75 (incl VAT) for the first 25km and then at R6.50 per km thereafter. Alternatively a couriers services quotation can be provided on requests. We reserve the right to decline any delivery or collection from any area that we identify as a possible high risk / security risk to our staff / couriers, at our discretion. All repairs are by arrangement only, no carry-in service can be facilitated during lockdown. Prices quoted include VAT.

Managed Services

The health status of your workstations shouldn't be something you need to worry about. We look after your hardware while you focus on your core business

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Remote Support

We can provide remote support to you no matter where you are working from. If your Mac is turned on and connected to the internet we can help you!
(Download & installing of Teamviewer may be required)

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